Thank you for using MoreTickets Seller . We at seller.moretickets.com and its national sites (collectively " seller.moretickets.com ", the " Seller Platform " or " we ") recognize the importance of privacy and confidentiality of persoanl information. seller.moretickets.com is a platform for MoreTickets Sellers (" Sellers " or " you "). Sellers can provide goods and/or services to buyers (" Buyers ") through Moretickets (" MoreTickets ") after completing account registration, necessary qualification and/or identity authentication, and other platform rules on this Seller Platform.
MoreTickets Seller: means the websites seller.moretickets.com .
MoreTickets Seller service provider:
means the internet information and website technology service provider- MORE TICKETS (SG) PTE. LTD. (including its
affiliated companies), with its registered office at 3 Philip Street, #09-02, Royal Group Building, Singapore
048693.
MoreTickets:
means the MoreTickets mobile app, or the websites
https://www.moretickets.com/.
Personal Information:
is any information, or combination of information, that relates to you, that can be used (directly or indirectly)
to identify you, which we process in connection with your use of MoreTickets Seller.
IP address:
An IP address is associated with the access point through which you enter the Internet, and is typically
controlled by your Internet Service Provider (ISP). We may use IP addresses to collect information regarding the
frequency with which you visit various parts of our applications and sites, and we may combine IP addresses with
Personal Information.
Children:
Children means individuals who we have identified are not of legal age to consent to the collection and processing
of their Personal Information. In the United States, the term “children” refers to individuals under 13 years of
age.
We may collect the following Personal Information from or about you:
Cookies: To ensure normal operation of the website, provide you with a better user experience, we will store, in your computer or mobile device, cookies, Flash cookies or browsers (or associated applications) which typically provide local storage for identifiers, site names, and some numbers and characters, among others (collectively "Cookies") .
We engage in these activities to manage our contractual relationships, to comply with a legal obligation, and/or based on our legitimate interest.
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
We share your Personal Information within our group of companies, and these related group companies may only use your Personal Information in accordance with this Privacy Policy. These related group companies include MORE TICKETS HONGKONG LIMITED (located in Hong Kong SAR) , and Shanghai Ruishang Information Technology Co., Ltd ("上海锐赏信息科技有限公 司”)(Located in Shanghai, China) for the purposes of providing tickets sale service to you, assisting us in carrying out the purposes set out under the section4. "How do we use your Personal Information", and carrying out our obligations and enforcing our rights under this Privacy Policy;
Our third party service providers, to facilitate services they provide to us, such as payment processing, fraud prevention, return authorization, information technology and related infrastructure provision, customer service, email delivery, auditing and other services.These entities may use the information shared in accordance with their privacy policies.
We also use and disclose your Personal Information as necessary or appropriate, in particular when we have a legal obligation or legitimate interest to do so:
Your Personal Information is stored and processed in the People’s Republic of China, and by using the services you understand that your information will be transferred to countries outside of your country of residence, which may have Personal Information protection rules that are different from those of your country.
When we transfer your personal Personal Information within China, we utilize a variety of legal mechanisms, including contracts (such as the standard contractual clauses issued by the European Commission pursuant to Commission Implementing Decision 2021/914), to help protect your rights and to enable these protections to accompany the Personal Information transfer.
We protect your Personal Information through the use of information security and access policies that limit unauthorised access to our systems, and technological protection measures such as encryption that ensure confidentiality of your Personal Information during transmission and in storage.
We do not permanently retain your Personal Information. For more information on our storage of your Personal Information, see section 4.How long do we keep your information.
Although we will implement and maintain reasonable measures to protect your Personal Information, please note that as any transmission of information via the internet is never completely secure; any transmission is at your own risk.
We do not currently display personalised advertising.
Children under the age of 13 (or such applicable age of majority under relevant local laws of the user) ("Child") must not use our service for any purpose without first obtaining parental/guardian consent to and acknowledgment of this Privacy Policy (both for themselves and on their Child's behalf). We do not knowingly collect any Personal Information from children without such consent and confirmation. If you believe that we have any Personal Information about a child without parental/guardian consent and acknowledgment, please contact us so that we can promptly investigate and delete such Personal Information.
Below is a description of your privacy rights, and how to exercise them. You also have the right not to receive discriminatory treatment for the exercise of your privacy rights.
Where we rely on consent you can withdraw your consent to the processing of your Personal Information by us at any time. As a result, we may no longer process your Personal Information based on this consent in the future. The withdrawal of consent has no effect on the lawfulness of processing based on consent before its withdrawal.
You have the right to request access to your Personal Information we hold about you, how we use it, and who we share it with. Your right to access shall not adversely affect the rights and freedoms of others. Your right to access may be limited by national law.
You have the right to correct that information if it is inaccurate or incomplete.
You can access and correct your Personal Information by logging into your MoreTickets account at any time. If you want us to correct your Personal Information that you are unable to correct using your account, please contact us.
You have the right to obtain from us the erasure of Personal Information concerning you under certain conditions (e.g. when the Personal Information are no longer necessary in relation to the purposes for which they were processed or when they are no longer required for overriding legitimate grounds, such as the detection/prevention of fraud), unless processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims. The right to erasure may be limited by national law.
You can delete your account by logging into your account and following the account deletion instructions. After you delete your account, we will stop providing you with products or services, delete your Personal Information or anonymize it as required by applicable law. However, if you still have unfinished orders or other exceptions that may affect your ticket rights, you can't delete your account until the above situations disappear.
You have the right to obtain from us restrictions on processing your Personal Information to the extent that:
You have the right to receive the Personal Information concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those Personal Information to another controller.This comprises any Personal Information we process on the basis of your consent or pursuant to our contract with you. You can exercise your right to export your Personal Information by contacting us.
You also have the right to request that we transfer that Personal Information to another party. If you wish for us to transfer the Personal Information to a third party, please ensure you provide details of such party. Note that we can only make such transfers where it is technically feasible. We are not responsible for the security of the Personal Information or its processing once received by the third party.
You may object to our use of your Personal Information that we use on the basis of our legitimate interests. If you object to such processing, please contact us.
We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this policy and posting the new Privacy Policy or providing any other notice required by applicable law. Your continued access to or use of the Platform after the date of the updated policy constitutes your acceptance of the updated policy. If you do not agree to the updated policy, you must stop accessing or using the Platform.
If you have any questions about this Privacy Policy or our privacy practices, please contact us via Online Customer Support or email at dataprotection@moretickets.com.
We will endeavour to deal with your request as soon as possible. This is without prejudice to your right to make a complaint with a relevant Personal Information protection authority, where applicable.